Returns & Exchanges
We stand behind our gear with a commitment to quality and performance; if you are not satisfied with your purchase, we offer a 45-day window for returns and exchanges on all items in new, unused condition. Our goal is to ensure you have the right equipment for your mission, backed by our legendary lifetime warranty against manufacturer defects.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid UPS shipping label provided through the portal and secure it to your original packaging.
- 3.Ship the Gear
Drop off your package at any authorized UPS location, ensuring all original tags are attached and the product is free of dirt or debris.
- 4.Processing & Refund
After our warehouse team inspects the returned gear, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.